Terms & Conditions


Your visit to this website is subject to these Terms and Conditions and our Privacy Policy available here in this website. References to “we”, “us” or “our” throughout www.toffeelingerie.com are to Toffee Lingerie.


By using this website you confirm your agreement to follow the rules mentioned here and agree to be bound by them. Toffee Lingerie reserves complete right to update or modify the Terms and Conditions mentioned on this site at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as and when they are changed.

By electronically accepting this agreement, you confirm your acceptance and it would be accepted, as would a written agreement with your signature. You accept all the terms and conditions as follows:

“Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, Payment Policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

THIS AGREEMENT is between Toffee Lingerie which expression shall, unless repugnant to or inconsistent with the context, mean and include the successors and permitted assigns, heirs, executors, legal representatives and administrators, as the case may be of the One Part and you, the user of the website and websites operated by Toffee Lingerie as a website visitor or as a person intending to make a purchase or actually making a purchase on one or more of our websites which are owned, fully or partially by Toffee Lingerie or operated by Toffee Lingerie as a licensee.

Toffee Lingerie is in the business of creating internet retail platforms that enable retailers and internet businesses to sell products & services directly to consumers operating internet retail businesses and online platforms, as an online distributor for various brands and companies operating in India and abroad. The liability of Toffee Lingerie under this agreement is limited to a maximum of the value of the product purchased from Toffee Lingerie plus shipping charges that may have been charged. Under no circumstances shall Toffee Lingerie be liable for any direct or indirect costs incurred by you for any reason related to the purchase or intended purchase of products and services on sites operated by Toffee Lingerie.

Toffee Lingerie will not be responsible for any liability arising out of the conduct of its employees, associates, contractors and suppliers that may cause any financial or other loss to you.

Toffee Lingerie owns the Website and shall retain all intellectual property rights, and ownership and proprietary rights and shall have the sole right, title and interest in and over the Website. No part of the website, the designs or the terms and references within shall be copied or transmitted for commercial purposes. Nothing contained in this Agreement shall give or be deemed to grant, whether directly or by implication, you any right, title or interest in or to the ownership or use of the Trade Marks and Intellectual property. Purchases of products on this site do not transfer any of the intellectual property related to the products, their design or concepts to you.

If any website links are provided to external websites, Toffee Lingerie is not responsible for the actions or consequences of the links provided by using this website you declare and agree that you have the full power and authority to make enter into a transaction with Toffee Lingerie and that you are over 18 years of age and are legally competent to enter into an Agreement.

Any fraud, neglect, deliberate omission, wrongful act or default conducted by you will be subject to legal action and Toffee Lingerie will not be responsible for your actions.

Toffee Lingerie shall not be liable for any loss or damage arising from its failure to perform any of its obligations under this Agreement if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, act of war, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labor from whatever cause, whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or outbreak of any communicable disease or any other force majeure, fire, flood or any other act of God.

Toffee Lingerie may at any time make changes or modify the website, its contents, the policies and terms and conditions including the privacy policy, shipping policy, return policy without any prior notice and it may do so with no prior permissions from users of the site or service.

Toffee Lingerie is a channel for sales and as such aims to make information about products and service accurate. However should there be unintentional errors relating to the product, pricing, availability, shipping and product supply, Toffee Lingerie will make good by correcting the amount (if incorrectly charged) and will have the right to make changes to the website to correct the errors without any obligation to supply the product or service at the previously published incorrect price or description.

Toffee Lingerie is solely a channel for sale of products that are manufactured by other companies and Toffee Lingerie is not responsible for any consequences that arise from the use of the product. The buyer or user of the product needs to make their own judgment of the safety and risks associated with various products that may be sold, and are solely responsible for the consequences of use of these products.

The manufacturer and supplier of the products and services provide information about the products and services sold by Toffee Lingerie to it. As such Toffee Lingerie takes this information at face value and publishes this without any further verification. As such Toffee Lingerie is not responsible for the accuracy or validity of this information. The content of this website and other websites operated by Toffee Lingerie may contain materials that are created by suppliers, vendors and others who sell their products and services. If any of the material is found to be objectionable or is found to have violated any law or copyright, the responsibility of this would be with the producer of the materials and Toffee Lingerie will not be liable or responsible for any of the content. Any issues relating to this would need to be dealt with the original producer of the content and materials. To report any violation or concern, kindly email to customercare@toffeelingerie.com

Shipping of products will be done by the method indicated in the order. If for any reason Toffee Lingerie decides to send the product using an alternate method, other than the one indicated in the order, you will not need to pay any additional charges for this.

The product color and actual size may vary from the visual representation on the website. If for any reason you do not wish to use the product you may return it back to Toffee Lingerie in its original packaging and condition without any use or wear and tear to the address given on the invoice. Toffee Lingerie must receive this within seven days of delivery.